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Mercantile Credit Management

MCM Online Debt Collection System and Client Portal

From all the team at MCM we hope you are all keeping well and safe in these uncertain times. We understand that along with many communities across Australia, some of our Clients and their customers have been, and are being affected first by the bush fires and now by the impact of Covid 19 and measurers in place to keep us all safe. To everyone affected we send our thoughts and prayers.  At MCM we are taking all the necessary precautions but it is business as usual for our services and operations. As always we take a compassionate approach to those in need and any customers adversely affected can contact us to discuss their specific situation.

At MCM we are always moving forward and looking at ways to improve our delivery for, and to, our valued Clients. Our debt collection system and client portal both provide our Clients with an excellent service and experience.  Our enhanced CUSTOMER portal is available for those needing to make a payment for money owed to an MCM Client.  Remember our Clients still log on to our CLIENT Login.

MCM’s portal works with a range of browsers, including: Internet Explorer versions: 9/10/11.2 FireFox 12.x – 14.x Opera 12 Google Chrome Safari 5.1.5.

Updated Client instructions for loading debts are available and simple to use.  If you want to know more please contact your Account Manager or Rob our Customer Services Officer.

Please contact our office if you have any queries.